Training and Support

Wherever you are in the country, our Regional Business Development Managers are available to support you.

Your BDM will work alongside SureCare’s National Onboarding Manager to guide you through the setup of your business and go through various plans with you. This will include locating the ideal business premises for your office, implementing your business plan, and focusing on growth and marketing strategies for future development.

In addition to the above, our Operations team will also support you with workplace health, safety and welfare regulations, as well as contracts of employment for your care staff, payroll assistance, and workplace pensions. Our advice and guidance will help your business to maintain compliance with policies, procedures and regulations, keeping your workforce and your clients happy.

For both franchise operators and their employees, SureCare delivers an intensive training programme to ensure your operations are efficient and effective at bringing the best possible care to customers.

The care sector is one of the fastest growing in the UK today, and there are always new things to learn every day. To keep you up to date with future advances in the industry, we offer ongoing training and workshops to you and your team. This is a great benefit for times when you employ new staff, need bringing up to speed with new developments, or simply want a quick reminder session.

Alongside training and guidance in the care sector, we offer a wealth of support in key areas of business operation. You can rely on the expertise of SureCare’s support structure, assisting you in areas like business development, finance and budgeting, sales and marketing, and recruitment.

You’ll always have a point of contact with SureCare, so you can always request additional support or training as and when required.

It goes without saying that you’ll need the right care staff in place to start delivering those essential care and support services! From experienced home care staff to childcare practitioners, and not forgetting management staff for your office, we can help you to recruit the right people for the right roles.

SureCare’s experience in recruitment for the care industry means we can provide guidance on how to find the best candidates for the job. Demand for care workers is at an all-time high across the country, and we understand the importance of finding the right people with the right approach to care.

With the help of your BDM, you’ll learn all about the recruitment process, from the first job advert, through the interview stage, to conducting rigorous background checks. Our BDMs also know that recruitment practices that work in one area might not work in another. Their experience and versatility can help you to explore other avenues if you’re struggling to recruit.

And once you have the right staff in place, it’s just as important to ensure that you retain them. This is done through maintaining a positive environment and culture amongst your workforce.

By franchising with SureCare, you immediately benefit from the association with a nationally recognised and reputable brand for care services. As part of our nationwide network, you’ll have access to a range of SureCare branded materials to give your outbound marketing a boost and get the word out in your local community.

With our marketing knowledge and support, we will help you to develop a local presence by promoting relationships with representatives of local community groups. To assist you further, you will be able to take advantage of various materials like company literature and merchandise. Business stationery, including branded letterheads, will also be available to you from the start, giving you a massive head-start compared to other start-up businesses.

In today’s climate of technology, we also understand the power and significance of digital marketing in today’s society. More and more people are going online to research their home care requirements and find suitable services. All SureCare franchises are set up with a dedicated sub-site on our national website network, as well as support with social media to boost your virtual presence in your local area.