Franchising FAQs

A SureCare franchise primarily provides care services to older people, people with complex care needs and to children and their families, so that they can benefit from receiving dedicated care and support in the comfort of their own homes.

As a part of our nationwide franchise network, you’ll be supported by our Head Office team, and have the opportunity to collaborate and share ideas with fellow SureCare franchisees.

A SureCare franchise is a management franchise so no previous care experience is required. Many of our franchise operators have come from backgrounds working in different sectors, such as leisure and tourism, teaching, nursing, and IT.

We look for good people skills and management experience. We will help you to employ a registered care manager who is responsible for the day to day care operations whilst you will be responsible for growing and managing the business.

Previous experience in business management is great, but not essential as SureCare can support you every step of the way. One of the great things about joining SureCare is that you will learn how to run a business with assistance and guidance from people who know the care business inside out.

All we ask is that you are open to learning new things, prepared to take on the relevant responsibilities, and take on board the advice of our business development professionals.

Like any business, the harder you work, the more you can earn. If you’ve got the determination and drive to push your business forward, you can expect to see a strong return on your investment.

The SureCare franchise model has been developed with modern ideas, systems and procedures to thrive in both current and future markets. We operate in a market worth around £20 billion per year. Everyone knows someone who needs care, so you can build your business as big as you want it to be!

In the past, a number of SureCare franchises have managed to achieve turnover in excess of £1 million. As with any franchise, though, success is due to the hard work and dedication of the franchisee.

We would expect an established, successful office to achieve a net profit (before franchisees’ earnings and costs) of around 15% – 20%.

A SureCare franchise costs £37,500 + VAT, however we estimate a total initial investment requirement of between £100,000 – £150,000 as this will include your working capital on top of the franchise fee. Working Capital covers the operating costs prior to breaking even. There is also a monthly service charge payable to Head Office, which is calculated based on monthly revenues.

We enjoy close relationships with the major high street banks that will be prepared to loan you up to 70% of the total investment required. We will work with you to prepare a viable business plan the support your loan application. Our partners include HSBC, Lloyds, NatWest and RBS.

The franchise fee covers the cost of everything you need to kick start your new business with SureCare. This includes:

• Franchise licence, business plan template and operations manuals
• Onboarding Manager services: support with regulator registration, seeking suitable office premises, and recruitment of a Registered Manager
• Ongoing Business Development services
• Extensive induction training course
• Starter pack of initial physical marketing materials: service leaflets, branded letterheads, business cards, etc.
• Starter pack of employee uniforms
• Access to training software for you and your employees
• Local PR campaign for business launch
• Multi-page website tailored to your branch
• Email addresses/Web address and website build and management
• Social Media setup and training
• Google My Business listing setup and support
• First year Homecare Association membership
• First year premium listing on review platform homecare.co.uk

We know it can be a bit frustrating to invest a lot of money in a new business and not see immediate success. However, we support new franchisees by setting incremental month-by-month targets to help you aim towards breaking even.

Lots of different factors will influence this, but once you have achieved registration with your national care regulator, we aim to help you achieve a break-even point within the first 12 months from then. This can be done sooner and, ultimately, depends on individual performance of your franchise.

After signing your franchise agreement, the next stage will be to launch your business. By closely following the guidance of your Onboarding Manager and Business Development Manager, you’ll establish your office premises and acquire a suitable business insurance policy.

Once these are in place, you’ll be able to offer a unique range of non-regulated support services whilst awaiting your business’ registration with the national care regulator. This means you can benefit of being able to offer support services within a matter of weeks, with full care services to begin at a later date.

SureCare franchises operate within a defined territory to serve people in selected areas. We have territories available throughout the UK, but we cannot guarantee you’ll be able to operate in your preferred area if another franchise presently operates there.

Please contact us directly for further information on specific territories available near you.

If you like everything you’ve seen so far and what to get started with a SureCare franchise, it’s time to get in touch!

Simply send us your details using the enquiry form below and a member of our Franchising team will get back to you soon. We’ll send you a copy of our full information pack, before giving you a follow up call to answer any questions you may have about a franchise opportunity with SureCare. Alternatively, you can call our Head Office on 01244 321 199 for further information.